07 Oct 2013 | The Australian Financial Review
Mohit Sharma, the Director of specialist outsourcing advisory Mindfields, said his firm was increasingly receiving enquiries from companies outside of the banking, financial services and insurance sectors about offshore outsourcing.
“Each organisation is different and each location has its own advantages and disadvantages along with risk profile,” Mr Sharma said. “In the last three years, Australian organisations are preferring the Philippines for customer work due to time zone and good accent quality. However prices there will soon rise due to pressure on supply of quality resources due to the increased demand.”
Critical infrastructure gets shipped in.
Wants new liaison group and more tech trials.
Increased demand for Watson and Bluemix.