Mindfields

Telstra tipped to outsource 1,000 jobs

Telstra tipped to outsource 1,000 jobs

13 Feb 2014 | The Australian Financial Review

Telstra could outsource as many as 1000 jobs to the Philippines and India following a review by two management consulting firms that is due to be completed by the end of next month.

The Abbott government is looking to tech-related companies to provide jobs growth following the decline of the manufacturing sector.

Director of outsourcing advisory firm Mindfields Mohit Sharma said the scale of Telstra’s captive centre in Manila was larger than any other Australian operation in the Philippines. “It would make a perfect business case to have a captive, or what is known as an assisted or virtual captive, which is partially managed by current incumbent vendors,” he said.

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