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Rise of the machines as ANZ brings in robot workers to do the ′boring′ jobs

Rise of the machines as ANZ brings in robot workers to do the ′boring′ jobs

24 Aug 2015 | The Australian Financial Review

ANZ has spent the past year refining a well-developed program of work in an emerging field known as Robotic Process Automation (RPA), whereby tasks previously conducted by employees are now done by increasingly intelligent software that learns on the job.

The emerging business trend is explained in a new report on RPA from Sydney-headquartered vendor agnostic sourcing and management advisory firm Mindfields.

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