03 Oct 2016 | The Australian Financial Review
From the strategic partner’s perspective, it wants to see more revenue as a minimum, whereas a client has a somewhat different view on how relationships should mature, and demands ever more efficiencies that go beyond the labour arbitrage that first attracted them.
It is becoming increasingly important for clients to demand to see their share of cost saving and establish benchmarks for their service providers.
These articles discuss in detail - "Why and How should you benchmark your service provider's maturity in marketing their automation and AI offerings?"
Critical infrastructure gets shipped in.
Wants new liaison group and more tech trials.
Increased demand for Watson and Bluemix.